We’ll come get it. Fixed, and brought back.
A proper door-to-door repair service for London and the towns around it — for anyone who can’t get to the shop, or would simply rather not. You pick a window, we handle the rest, and your device is tracked and receipted every step of the way.
Three zones. One flat, honest price.
No per-kilometre surprises and no fine print. Find the zone you’re in — that’s the round-trip price to collect your device and bring it back once it’s repaired.
London core
$19round tripAnywhere inside the city — from Old North and Wortley to White Oaks and Fanshawe.
Same or next dayOuter London
$29round tripByron, Lambeth, Hyde Park, Masonville, Pond Mills and the edges of the city.
1–2 daysSurrounding towns
$49round tripSt. Thomas, Strathroy, Ingersoll, Woodstock, Dorchester — out to a 100 km radius.
2–3 daysFour steps, no guesswork.
- 1Book a window
Request a pickup online, by phone, or from the Client Portal. Tell us the device and a time that suits you.
- 2We collect
A CVN team member arrives in your window, checks the device with you, and you both sign a short chain-of-custody receipt.
- 3Diagnose & approve
We diagnose it and send you a clear quote. Nothing gets worked on until you say yes — and we’ll tell you honestly if it isn’t worth repairing.
- 4Repair & return
We complete the approved repair and bring your device back to your door — free when the repair is over $99.
What’s included
- Contact-free collection from your door, at a time you choose
- A sealed, padded transit bag and a written intake receipt
- Return delivery once your repair is approved and complete
- Live status updates in the Client Portal the whole time
Tracked and receipted, door to door.
Handing your computer to someone at your door should feel safe. Here’s exactly how we protect it — and your data — from the moment we pick it up.
You and our team both sign a receipt at pickup and again at return, listing the device, its condition, and any accessories. You always have a paper trail.
Your device travels in a sealed, tagged transit bag and is stored in our secured workshop — never left in a vehicle, never handled by anyone outside the team.
Your data stays on your device. We only access what a repair actually requires, we ask before we do, and we never copy anything off without your say-so.
We always recommend a backup before any repair, and we can do one for you before we leave. If a repair carries any risk to your data, we’ll flag it up front.
No driving, no jargon, no fuss.
If getting to a computer shop is hard — you don’t drive, the weather’s bad, or it’s just a lot — we’ll come to you. One friendly phone call sets it up, and we’ll explain everything in plain language, at your pace.
A real person arrives at the agreed time, shows ID, and gives you a written receipt. When it’s fixed, we bring it back and make sure it’s working before we go.
Call us to arrange itFit a repair around your life, not the other way round.
Between work, kids, classes and everything else, a trip to the shop is the thing that never happens. Book a pickup in under two minutes, choose an evening or weekend window, and track the whole repair from your phone.
Studying at Western or Fanshawe? Pair a pickup with the $199 Student Plan and a broken laptop stops being an emergency.
Book onlineTell us where and when.
Send the details below and we’ll confirm your window and price by phone or email — usually within a few business hours. Prefer to talk it through? Every option’s here.