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Virus & Malware Removal in London, Ontario

Pop-ups you can’t close, a browser that redirects itself, or a computer that’s suddenly crawling — these are classic signs of an infection. CVN Computers cleans viruses, malware, spyware and fake "tech-support" scareware off Windows and Mac computers in London, Ontario, and hardens the machine so it doesn’t come straight back.

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You probably have an infection if…

Pop-ups or ads appear even when no browser is open
A "your computer is infected — call this number" message appeared
Your browser homepage or search engine changed on its own
The computer is suddenly very slow or the fan runs constantly
Programs you didn’t install are running
Friends receive spam or messages you never sent

The straight answer first

Not every "virus" is a virus — sometimes it’s a scam pop-up designed to frighten you into calling a fake support line and handing over money or remote access. If you see one of those, don’t call the number. Bring the machine to us and we’ll tell you exactly what’s going on.

If your files have been encrypted by ransomware, stop using the computer and bring it in as-is — acting quickly gives the best chance of recovering data and containing the damage.

How it works

Simple, honest, and you approve the price before any work begins.

Deep scan & threat ID

We scan with multiple professional tools to find every piece of malware — not just the one your antivirus flagged.

Complete removal & repair

We remove the infection, undo the damage it did to your settings and browser, and check nothing malicious survives a restart.

Harden & protect

We update the OS, review your protection and give you plain-English advice so the same thing doesn’t happen again.

Frequently asked questions

How much does virus removal cost?
Virus and malware removal starts at $89.99 for labour. That includes a full scan, complete removal, repair of the damage the infection caused, and security hardening. We confirm the price before we start.
I got a pop-up saying to call Microsoft/Apple — is that real?
No. Legitimate companies never put a phone number in a full-screen "you’re infected" pop-up. It’s a scam to get you to pay or grant remote access. Don’t call it — bring the computer to us and we’ll clean it safely.
Will I lose my files?
In almost all cases, no — our goal is to remove the infection while keeping your data intact. If malware has already damaged files (for example ransomware), we’ll tell you honestly what’s recoverable before doing anything.
How long does it take?
Most cleanups are done within one to two business days depending on severity. Heavily infected systems that need a full rebuild take a little longer, and we’ll let you know upfront.
Can you stop it happening again?
We update your system, review your antivirus and browser protection, and give you simple habits to stay safe. No protection is perfect, but good setup plus good habits stops the vast majority of infections.

Ready when you are.

Book online, call us, or drop by the shop in London. We’ll diagnose the problem, give you a straight answer, and only proceed once you say go.

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