Our Warranties!

Updated: 2024 - 11 - 20

This Warranty, as defined below, is limited to customers residing in Canada.

ANY IMPLIED WARRANTIES, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

WARRANTY COVERAGE

CVN Technologies Inc. provides the Warranty coverage as further described below and limited to the terms and conditions hereof: CVN Technologies Inc. hereby provides a limited non-transferable Product Warranty from the date of purchase of the subject Product (the "Warranty") against defects in Product materials or workmanship. This Warranty is offered on only refurbished electronics, & goods sold by CVN Technologies Inc. (each, a "Product"), purchased and used in Canada by the consumer and is the sole and exclusive Warranty provided by CVN Technologies Inc. in Canada for Products. A Proof of Purchase (as defined below) may be required by CVN Technologies Inc. from the consumer for the Warranty to be effective and applicable to the Product. Proof of the valid Product purchase for the purposes of this Warranty ("Proof of Purchase") is an original or copy of the retailer sales receipt for the Product purchased or the retailer Product purchase invoice, showing the Product model number, payment and the date of the Product purchase. Product registration with CVN Technologies Inc. while appreciated, is not required to activate any Warranty and the Product registration is not a substitute for a Proof of Purchase.

The “Warranty Period” commences on the date of Product purchase by the consumer and ceases on the 60th day after purchase of the product from CVN Technologies Inc.

SERVICE UNDER THE WARRANTY

Within the Warranty Period, CVN Technologies Inc. may, at its sole discretion,

• repair the Product with new or refurbished parts,
• replace the Product entirely, either with a new or refurbished Product at no additional charge to consumer, or
• replace defective parts that meet the performance specifications of new parts for any applicable Product, or
• Provide store credit towards purchase of new Product.

All exchanged or substituted parts and Products replaced under Warranty service will become the property of CVN Technologies Inc. Repaired or replaced Products or parts thereof will be warranted by CVN Technologies Inc. for the balance of the original Warranty Period or sixty (60) days from the date of Warranty service, whichever is longer. In the event replacement parts or a replacement Product are not available for any reason at the time of the initiation of a Product Warranty claim by consumer, CVN Technologies Inc. may, in its sole discretion, either (i) deliver to the consumer an accommodation in the form of a reasonably similar Product (an "Accommodation"), or (i) provide Store Credit. Any such Accommodation or Reimbursement to consumer shall be in full satisfaction of any applicable Product Warranty claim and of CVN Technologies Inc. obligation to consumer under the Warranty for such applicable Warranty claim. The provision of an Accommodation or a reimbursement terminates any further warranty coverage for such applicable product.

LIMITATIONS OF THE WARRANTY

CVN Technologies Inc. obligation to the consumer with regard to the Warranty for any Product is limited to the repair, replacement or store credit of any defective Product or parts pursuant to the terms and conditions of the Warranty. This Warranty is only valid for Products purchased and used in Canada and shall not extend to any Products (a) not purchased in Canada, and (b) purchased in Canada but which are used or transfer outside any jurisdiction thereof. The Warranty is not applicable to any purchase of a Product for commercial use (such as in a hotel, office, restaurant, or other business capacity). This Warranty expressly excludes any defects or damages caused by accessories, replacement parts or repair service other than those that have been authorized by CVN Technologies Inc. pursuant to the terms hereof.

No other express warranties are made by CVN Technologies Inc. or are authorized to be made on behalf of CVN Technologies Inc. by any retailer, agent, distributor, or other party with respect to any Product to any consumer or other party. The Warranty shall be rendered null and void, and of no further force or effect, providing no Warranty coverage with regard to a Product for each of the following reasons, without limitation:

• Products requiring maintenance or replacement due to normal wear and tear, corrosion, rust, stain, age or Products damaged due to any improper or discouraged use, mishandling, negligence, excessive wear and tear, including damages caused by maintaining, operating or using the Product in a manner not consistent with, in accordance with, or not contemplated by the instruction manual provided by CVN Technologies Inc. with the Product, or by otherwise failing to follow safety, operating, care or cleaning instructions;
• Products where the product number model or serial number has been removed, replaced, altered or rendered illegible;
• Products which have been damaged as a result of having been altered, modified and repaired in any way not expressly authorized in the instruction manual provided by Warrantor with the Product or by any party not authorized by CVN Technologies Inc. as an authorized Warranty repair specialist;
• LCD or other read-out displays on Products attributable to non-manufacturer defects such as mishandling during transportation, drops, spills and extreme temperature;
• Cosmetic damages (examples include, but are not limited to, scratches, imprint/water marks, cracks and dents, stains, etc.);
• Products that have been damaged directly or indirectly from the use of a third party product;
• Products damaged as a result of acts of nature e.g. fire, flood, or lightning;
• Products damaged as a result of connection to irregular current or voltage sources, or use on electric or other current or voltage other than that marked on the Product, or any instruction book;
• Products for which a consumer has no Proof of Purchase or for which the applicable Warranty Period has expired;
• Products not purchased from CVN Technologies Inc.; or
• Products returned by the consumer to Warrantor, not using a Warrantor provided shipping label which are lost, misdelivered or damaged in transit.

WARRANTY DISCLAIMERS; LIMITATIONS OF REMEDIES; ACKNOWLEDGMENTS

CONSUMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY SHALL BE AS PROVIDED BY THE PROVISIONS, TERMS AND CONDITIONS HEREOF. NONE OF CVN Technologies Inc., ITS PARENT OR OTHER HOLDING COMPANIES, SUBSIDIARIES, AFFILIATES, AUTHORIZED DISTRIBUTORS AND RETAILERS AND AUTHORIZED SERVICE PROVIDERS, OR ANY OFFICERS, DIRECTORS, AGENTS, OR EMPLOYEES THEREOF, SHALL BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES (INCLUDING WITHOUT LIMITATION, DAMAGES OR LOSSES FROM TRAVEL, LOST TIME, PERISHABLE GOODS, DAMAGES FOR LOSS OF REVENUE, BUSINESS, PROFITS, GOODWILL OR CONTRACTS, BUSINESS INTERRUPTION, OR ANY OTHER PECUNIARY LOSS, ANY COSTS, EXPENSES OR OTHER CLAIMS FOR COMPENSATION RESULTING FROM SUCH LOSS), OR ANY OTHER LOSS OR DAMAGES ARISING OUT OF ANY MALFUNCTION OF ANY PRODUCT OR OTHER DAMAGES RESULTING FROM THE USE OF THE PRODUCT, WHETHER IN CONTRACT, TORT OR OTHERWISE. NOTE: SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. IT IS UNDERSTOOD AND AGREED BY THE CONSUMER UPON PURCHASE OF A PRODUCT THAT, EXCEPT AS EXPRESSLY STATED HEREIN, WARRANTOR IS NOT MAKING AND HAS NOT AT ANY TIME MADE ANY WARRANTIES OR REPRESENTATIONS OF ANY KIND OR CHARACTER WITH RESPECT TO THE PRODUCT OTHER THAN THOSE AS EXPRESSLY STATED HEREIN. THE CONSUMER ACKNOWLEDGES THAT THE CONSUMER IS INFORMED AND IS AWARE OF HIS/HER RIGHTS AND OBLIGATIONS UNDER ANY APPLICABLE LOCAL MUNICIPAL AND JURISDICTION LAWS GOVERNING THE PURCHASE AND USE OF THE PRODUCT. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. IF ANY PROVISIONS OF THIS WARRANTY ARE JUDGED TO BE ILLEGAL, INVALID OR UNENFORCEABLE, THE REMAINING PROVISIONS OF THE WARRANTY SHALL CONTINUE IN FULL FORCE AND EFFECT.

WARRANTY CLAIM PROCESS.

During the Warranty Period, if the Product or one of its parts qualifies for service or replacement under this Warranty, contact customer service at (226) 641-6838 or go online to contact us Any replaced defective parts will not extend the term of this Warranty. Service under this warranty will not extend the term of this Warranty.

Province or Territory Variations: The following province or territory variations shall control if inconsistent with any other provisions:

This is a Warranty to which the Business Practices and Consumer Protection Act applies.

The Parties have requested that this contract of additional warranty and all related documents be drawn up in English only. Les Parties ont demandé que le présent contrat de garantie supplémentaire et tous les documents y afférents soient rédigés en anglais seulement.

Information Requests

Contact us for further information about our warranty policies.

- info@cvncomputers.com

- (226) 641-6838

- Our Contact US Page