Protection & Peace of Mind

Our Warranty Policies

View our current warranty policies for refurbished products, new products, and service & repair work. We stand behind everything we do.

Last Updated: November 20, 2024

This Warranty is limited to customers residing in Canada.

ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

WARRANTY COVERAGE

CVN Technologies Inc. provides Warranty coverage as described below and limited to the terms and conditions hereof. CVN Technologies Inc. hereby provides a limited non-transferable Product Warranty from the date of purchase of the subject Product against defects in Product materials or workmanship.

This Warranty is offered only on refurbished electronics and goods sold by CVN Technologies Inc., purchased and used in Canada by the consumer. A Proof of Purchase may be required. The Warranty Period commences on the date of Product purchase and ceases on the 60th day after purchase from CVN Technologies Inc.

SERVICE UNDER THE WARRANTY

Within the Warranty Period, CVN Technologies Inc. may, at its sole discretion:

  • Repair the Product with new or refurbished parts;
  • Replace the Product entirely with a new or refurbished Product at no additional charge;
  • Replace defective parts that meet the performance specifications of new parts; or
  • Provide store credit towards purchase of a new Product.

All exchanged or substituted parts and Products replaced under Warranty service will become the property of CVN Technologies Inc. Repaired or replaced Products will be warranted for the balance of the original Warranty Period or sixty (60) days from the date of Warranty service, whichever is longer.

LIMITATIONS OF THE WARRANTY

CVN Technologies Inc.'s obligation to the consumer is limited to the repair, replacement, or store credit of any defective Product or parts. This Warranty is only valid for Products purchased and used in Canada. The Warranty is not applicable to any purchase for commercial use.

The Warranty shall be rendered null and void for each of the following reasons, without limitation:

  • Products requiring maintenance due to normal wear and tear, corrosion, rust, age, or improper use;
  • Products where the model or serial number has been removed, altered, or rendered illegible;
  • Products damaged by unauthorized modifications or repairs;
  • LCD or display damage attributable to mishandling, drops, spills, or extreme temperature;
  • Cosmetic damages including scratches, cracks, stains, and dents;
  • Products damaged from third-party products, acts of nature, or irregular current/voltage;
  • Products for which no Proof of Purchase exists or the Warranty Period has expired;
  • Products not purchased from CVN Technologies Inc.

WARRANTY DISCLAIMERS & LIMITATIONS OF REMEDIES

CONSUMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY SHALL BE AS PROVIDED BY THE PROVISIONS, TERMS AND CONDITIONS HEREOF. NONE OF CVN TECHNOLOGIES INC., ITS SUBSIDIARIES, AFFILIATES, AUTHORIZED DISTRIBUTORS OR SERVICE PROVIDERS SHALL BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE.

The parties have requested that this contract and all related documents be drawn up in English only.

WARRANTY CLAIM PROCESS

During the Warranty Period, if the Product qualifies for service or replacement, contact customer service at (226) 641-6838 or contact us online. Any replaced defective parts will not extend the term of this Warranty.

Last Updated: November 20, 2024
Full New Product Warranty policy coming soon.

Our New Product Warranty policy is currently being finalized. Please contact us for specific warranty information on new product purchases.

Last Updated: November 20, 2024
Full Service & Repairs Warranty policy coming soon.

Our Service & Repairs Warranty policy details are being finalized. All repairs performed by CVN Computers come with our standard in-house warranty. Contact us for specific warranty coverage details on your repair service.

We're Here to Help

Contact us for clarification on any warranty policy, to initiate a warranty claim, or for any RMA-related inquiries.